Elegant Artifacts Policies
REFUND AND RETURNS POLICY:
We hope you love your purchase but just in case it isn't right for you, we offer hassle-free full refunds as follows:
1. Time - Buyer must initiate the return within 7 days of receipt and the item must be received by Elegant Artifacts within 14 days.
2. Method of refund - Full refund will be issued on receipt of the item by the same method by which it was purchased. There is no restocking fee. The refund will be issued promptly on receipt of the returned item.
3. Product condition - The item must be in undamaged, unaltered, original condition to obtain a refund. Jewelry over $1000 may contain a security tag which must remain in place to obtain a refund.
4. Refund contact info - To initiate a return please contact us at firstname.lastname@example.org
5. Charges - Buyer to pay return shipping costs. The item must be returned by a method with tracking and insured for full value as we are not responsible for loss or damage to an item being returned.
We respect your privacy and we do not sell or share your information except to facilitate delivery.
TERMS OF SERVICE:
All item descriptions are presented as our best knowledge. Fine jewelry is evaluated by a GIA Graduate Gemologist. Purchases are shipped within 1 to 2 business days. We do not accept personal checks or money orders. Layaway is available for items over $300.00. Please contact us for details.
Free USA shipping by USPS Priority Mail or UPS 2nd day air. Signature is required for your protection.